Communications – 80%

• Support the creation and dissemination of digital and print communications and education materials for a wide range of internal and external audiences
• Ensure consistency of messaging and brand identity for QUALITYstarsNY in materials development and across various platforms
• Design visually compelling content for a variety of print and digital platforms
• Create and post content for QUALITYstarsNY social media channels, manage engagement, and monitor social media metrics to measure success
• Develop web content, including creating and maintaining webpages and blog posts for the QUALITYstarsNY website
• Collect participant and staff testimonials to develop content for the blog and social media that spotlight diverse experiences within the QUALITYstarsNY community
• Manage email lists and pull data reports for targeted print and email communications campaigns
• Support strategic planning for communications campaigns and to achieve short- and long-term goals for the QUALITYstarsNY project
• Support the development of resources and templates to help internal staff communicate effectively on behalf of QUALITYstarsNY
• Assist with reviewing and editing public-facing content created by internal team members to ensure consistency with current messaging and brand guidelines
• Assist with onboarding new staff members so they can effectively communicate about QUALITYstarsNY and reinforce the QUALITYstarsNY brand identity in their written and verbal communications
• Support the development of presentations and reports for internal and external audiences
• Periodically represent QUALITYstarsNY at conferences and events and deliver presentations about QUALITYstarsNY impact and processes for internal and external audiences

Other Duties – 20%

• Participate in team meetings and strategic planning discussions
• Build and maintain relationships with external vendors and support communications projects with external partners
• Correspond regularly with staff about important operational matters and updates
• Provide Institute Leadership with updates about accomplishments and key data as needed
• Respond to external requests for information about QUALITYstarsNY
• Perform special projects and other duties as assigned

• Bachelor’s degree in Communications

OR

• Bachelor’s degree in related field with three years relevant experience
• Excellent oral and written communication skills
• Excellent organizational skills and attention to detail
• Experience writing for a variety of audiences, from the general public to more specific stakeholders
• Experience designing visually compelling communications and marketing content
• Interest in learning new technologies and software for creation and dissemination of digital and print content
• Ability to distill complex ideas into accessible language and content for various audiences
• Proficiency in Microsoft Office (Excel, Word, and PowerPoint) design
• Familiarity with Adobe Creative Suite (InDesign, Adobe Illustrator or Photoshop)
• Active listener, flexible thinker, team player
• Flexibility and enthusiasm for multi-tasking and creative problem-solving

Preferred Qualifications

• Spanish language fluency
• Graphic design skills/experience
• Experience creating and managing website content through a Content Management System (CMS) — preferably WordPress
• Knowledge of basic HTML
• Experience with development/management of email distribution lists and use of email distribution systems (such as Mailchimp)
• Familiarity or background in the field of early childhood education or a related field

• Minimum Education Level: Bachelor's Degree
• Preferred Education Level: Bachelor's Degree

Apply on the RFCUNY website.