Looking for a New York City or State agency?
Check here for a variety of resources for early childhood educators, directors or those working in early childhood organizations.

New York City Agencies


Child Care Resource and Referral (CCR & R)

Get help with: application assistance; child care network information; financial assistance information; legal services; and training.

  • Asian Child Care Referral Program of the Chinese-American Planning Council, Inc.
    165 Eldridge Street
    New York, NY 10012

  • Center for Children’s Initiatives (CCI)
    322 Eighth Avenue, 4th Floor
    New York, NY 10001

  • Child Development Support Corporation
    352-358 Classon Avenue
    Brooklyn, NY 11238
    718-398-2050 x 8405

  • Committee for Hispanic Children & Families
    110 William Street, Suite 1802
    New York, NY 10038

  • Day Care Council of New York, Inc.
    12 West 21st Street, 3rd Floor
    New York, NY 10010

TOLL FREE CCR & R HELPLINE: 888-469-5999

Administration for Children's Services (ACS) - Division of Child Care and Head Start

Get help with: application assistance; child care network information; Head Start services; health & safety training; other types of training; start up funds information; health & safety training reimbursement information.

  • Bronx Resource Area (RA 1)
    400 East 145th Street, 2nd Floor
    Bronx, NY 10454

  • Brooklyn Resource Area (RA 3)
    151 Lawrence Street, 3rd Floor
    Brooklyn, NY 11201

  • Manhattan Resource Area (RA 7)
    109 East 16 th Street, 5th Floor
    New York, NY 10003

  • Queens Resource Area (RA 8)
    90-75 Sutphin Blvd., 5th Floor
    Jamaica, NY 11435

Department of Education

Get help with: DOE changes; curriculum & instruction; policies; resources; best practices; DOE news; prospective teacher guidelines; professional development; employee services; professional organizations.

  • Main Office
    52 Chambers Street
    New York, NY 10007
    (718) 935-2000
    212-NEW-YORK (212-639-9675)

  • Division of Human Resources
    65 Court Street
    Brooklyn, NY 11201
    1-800-TEACH-NYC (832-2469)

Department of Health & Mental Hygiene (NYC DOHMH) - Bureau of Day Care

Get help with: NYC regulations; licensing; inspection and violation history; orientation sessions to providers seeking certification.

  • Bronx and Manhattan
    1309 Fulton Avenue, 3rd Floor, Room 316
    Bronx, NY 10456
    (on the corner of E.169th Street and Fulton Avenue)
    Tel: (718) 579-7775
  • Brooklyn and Staten Island
    195 Montague Street, 6th Floor
    Brooklyn, NY 11201
    (between Court Street and Clinton Street)
    Tel: (718) 222-6323
  • Queens
    120-34 Queens Boulevard
    4th Floor, Room 410 (or 411)
    Kew Gardens, NY 11415
    (between Union Turnpike and 82nd Avenue)
    Tel: (718) 520-4926 or 4927

Human Resources Administration (HRA)

For assistance call: CUNY Informal Family Child Care Project at (718) 254-7354
or Child Care Resource & Referral Agencies at 888-469-5999

Get help with: childcare support; peer support for Informal Providers; childcare voucher assistance; technical assistance and support services to the informal providers.

  • The Human Resources Administration
    180 Water Street, 17th floor
    New York, NY, 10038

New York State Agencies


New York State Education Department (NYSED)

Get help with: resources for teachers and school administrators; New York State Learning Standards; Teacher Certification and licensing; educational organizations; curriculum resources.

  • State Education Department
    Education Building
    Albany, NY 12234
    Interactive Voice Response Phone Number: (518) 474-3852

New York State Office of Children and Family Services (OCFS)

Regional Offices

Get help with: day care regulations; health and safety concerns; starting or running a child care program; licensing; monitoring childcare programs.

  • Long Island Regional Office
    Courthouse Corporate Center
    320 Carlton Avenue, Suite 4000
    Central Islip, NY 11722

  • New York City Department of Health
    2 Lafayette Street, 22nd Floor
    New York, NY 10007
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About Goals

Your goals describe specific areas that you are working on (or plan to work on) to improve or maintain the quality of your program. Goals connect your quality improvement work to the QUALITY standards and your rating and allow you to schedule and prioritize chunks of work in your progranm. Goals group together and organize related action items (tasks) and provide a narrative framework to keep you, your program, your QIM and Central Office on the same page.

Goal Scope and Scale

You have a lot of flexibility in developing QI Goals, but some rules of thumb help keep Goals useful, readable, and manageable:

  • Time: A Goal should be achievable roughly within a rating cycle, If you are struggling to put even an estimated end date on a Goal, it may be too broad. Ideally, several Goals will fit (with some overlap) within a rating cycle.
  • Standards: A Goal should roughly fit within a standard subcategory. This is flexible, of course, but if your Goal is spanning multiple standard categories, it may be too broad.
  • A Goal may be too small if it can be accomplished in one or two small steps.
  • A Goal may be too broad if you can't define concisely how you will know when it is complete.
Goal Label

The goal label is simply a brief title that allows you to distinguish this goal from others in a list or report. The more robust description of the Goal comes in the Goal statement below.

Think of it like naming a file on your computer so that later you can recognize it. This label will appear on your goal as a "title" along with your Goal statement, as well as being the identifier in drop-down or selection lists for viewing/using Goals.

Goal Statement

What is your goal?

Goal Rationale / Inspiration

Where did this goal come from? What in your rating and/or conversations about the program led to the development of this Goal? Why is this particular area of quality improvement a priority?

Quality Impact

How will the quality of the program improve? What will be different about the way the program works, looks and feels? How will children, families, the director and staff experience the program differently?

Goal Activity Summary

Summarize / brainstorm the actions you think you'll need to take to accomplish this goal. You'll be defining specific action items as you go, but record the big picture here. What practices will need to change? Who will need to be involved? What will need to be purchased? What training/coaching will be needed?

Goal Existing Resources

What existing strengths and resources will help this goal be successful?

Goal Barriers

What factors, events or concerns might prevent you from accomplishing this goal? If you've attempted to make these changes in the past, what barriers arose and prevented you from following through? What resources or information could help you overcome these barriers and accomplish this goal?

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